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.s-btn.ghost{background:transparent;border-color:var(--line);color:var(--ink)}.crm .s-btn.sm{min-height:38px;padding:.3em .85em;font-size:.88rem}.crm .s-btn:disabled{opacity:.45;cursor:not-allowed}.crm .s-row{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin-top:6px}.crm .s-shell{display:grid;grid-template-columns:232px minmax(0,1fr);min-height:100vh}.crm .s-side{position:-webkit-sticky;position:sticky;top:0;height:100vh;background:#fff;border-right:1px solid var(--line);padding:22px 14px;display:flex;flex-direction:column;gap:18px}.crm .s-logo{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--ink);padding:0 6px}.crm .s-logo b{display:block;font-family:var(--fh);font-weight:400;font-size:1.2rem;line-height:1.1}.crm .s-logo small{display:block;color:var(--muted);font-size:.78rem;font-weight:700}.crm .s-mark{display:grid;place-items:center;width:42px;height:42px;border-radius:12px;background:var(--soft);color:var(--brand)}.crm 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1;min-width:0;max-width:460px;display:flex;align-items:center;gap:8px;background:var(--soft);border-radius:999px;padding:0 14px;color:var(--muted)}.crm .s-search input{flex:1 1;min-width:0;border:0;background:transparent;font:inherit;font-size:1rem;padding:10px 0;color:var(--ink)}.crm .s-search input:focus{outline:none}.crm .s-search:focus-within{outline:3px solid var(--accent)}.crm .s-who{margin-left:auto;display:flex;align-items:center;gap:8px}.crm .s-av{display:grid;place-items:center;width:36px;height:36px;border-radius:50%;background:var(--soft);color:var(--brand);font-weight:800;font-size:.85rem;flex:none}.crm .s-av.lg{width:64px;height:64px;font-size:1.3rem}.crm .testbar{background:#fff8d6;border-bottom:1px dashed #d4b106;color:#5c4a00;font-size:.85rem;padding:6px 28px}.crm .s-content{padding:24px 28px 80px;max-width:1280px;width:100%}.crm .s-tabbar{display:none}.crm .s-head{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;flex-wrap:wrap;margin-bottom:16px}.crm .s-head p{margin:0;color:var(--muted)}.crm .s-head-actions{display:flex;gap:8px;flex-wrap:wrap}.crm .s-crumbs{margin:0 0 8px}.crm .s-crumbs a{display:inline-flex;align-items:center;gap:4px;font-weight:700;text-decoration:none}.crm .s-card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:18px 20px;margin-bottom:16px;min-width:0}.crm .s-card.s-flush{padding:4px 8px}.crm .s-banner{background:var(--bluebg);margin:0 0 12px}.crm .s-banner,.crm .s-flash{border-radius:10px;padding:10px 14px}.crm .s-flash{margin:0 0 14px;font-weight:700}.crm .s-flash.ok{background:var(--greenbg);color:var(--green)}.crm .s-flash.warn{background:var(--amberbg);color:var(--amber)}.crm .s-flash.bad{background:var(--redbg);color:var(--red)}.crm .s-warn{color:var(--red)}.crm .s-ok,.crm .s-warn{font-weight:700;margin:6px 0}.crm .s-ok{color:var(--green)}.crm .s-filters{display:grid;grid-gap:6px;gap:6px;margin-bottom:14px}.crm .s-chips{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-bottom:10px}.crm .s-chips-label{font-size:.82rem;font-weight:800;color:var(--muted);min-width:76px}.crm .s-chip{display:inline-flex;align-items:center;gap:6px;min-height:38px;padding:4px 12px;border:1px solid var(--line);border-radius:999px;background:#fff;color:var(--ink);text-decoration:none;font-weight:700;font-size:.92rem}.crm .s-chip b{background:var(--soft);border-radius:999px;padding:0 7px;font-size:.8rem}.crm .s-chip:hover{border-color:var(--accent)}.crm .s-chip.on{background:var(--ink);border-color:var(--ink);color:#fff}.crm .s-chip.on b{background:rgba(255,255,255,.2);color:#fff}.crm .s-dot{display:inline-block;width:10px;height:10px;border-radius:50%;background:var(--chip,#4f6470);flex:none}.crm .s-type{gap:5px;font-weight:700;color:var(--chip);font-size:.85rem}.crm .s-pill,.crm .s-type{display:inline-flex;align-items:center}.crm .s-pill{gap:4px;border-radius:999px;padding:2px 10px;font-size:.82rem;font-weight:800;white-space:nowrap;background:var(--graybg);color:var(--grayc)}.crm .s-pill.green{background:var(--greenbg);color:var(--green)}.crm .s-pill.amber{background:var(--amberbg);color:var(--amber)}.crm .s-pill.red{background:var(--redbg);color:var(--red)}.crm .s-pill.blue{background:var(--bluebg);color:var(--blue)}.crm .s-pill.plain{background:var(--soft);color:var(--ink)}.crm .s-bigs{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:12px;gap:12px;margin-bottom:16px}.crm .s-big{display:flex;flex-direction:column;gap:2px;background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:16px 18px;text-decoration:none;color:var(--ink)}.crm a.s-big:hover{border-color:var(--accent)}.crm .s-big strong{font-size:2.3rem;line-height:1;font-weight:800}.crm .s-big span{font-weight:700;color:var(--muted)}.crm .s-big.red strong{color:var(--red)}.crm .s-big.green strong{color:var(--green)}.crm .s-big.amber strong{color:var(--amber)}.crm .s-home{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);grid-gap:16px;gap:16px;align-items:start}.crm .s-needs ul{list-style:none;margin:0;padding:0}.crm .s-needs li{display:flex;align-items:center;gap:12px;padding:12px 0 12px 12px;border-top:1px solid var(--line);border-left:4px solid var(--amber)}.crm .s-needs li.red{border-left-color:var(--red)}.crm .s-need-main{flex:1 1;display:grid;grid-gap:2px;gap:2px;min-width:0}.crm .s-need-main a{text-decoration:none;color:var(--ink)}.crm .s-need-main small{color:var(--muted)}.crm .s-why.red{color:var(--red)}.crm .s-why.amber{color:var(--amber)}.crm .s-reqs{list-style:none;margin:0;padding:0}.crm .s-reqs li+li{border-top:1px solid var(--line)}.crm .s-req{display:flex;gap:14px;align-items:center;padding:12px 8px;text-decoration:none;color:var(--ink);border-radius:10px}.crm .s-req:hover{background:var(--soft)}.crm .s-req-main{flex:1 1;min-width:0;display:grid;grid-gap:2px;gap:2px}.crm .s-req-main>*{min-width:0;overflow-wrap:anywhere}.crm .s-req-want{color:var(--ink)}.crm .s-req-meta{display:flex;flex-wrap:wrap;gap:4px 12px;color:var(--muted);font-size:.88rem;align-items:center}.crm .s-req-side{display:flex;flex-direction:column;align-items:flex-end;gap:6px}.crm .s-thumb{display:inline-grid;place-items:center;flex:none;object-fit:cover;border-radius:12px;background:var(--soft)}.crm .s-thumb.sm{width:40px;height:40px;font-size:1.2rem}.crm .s-thumb.md{width:56px;height:56px;font-size:1.5rem}.crm .s-thumb.lg{width:100%;height:auto;aspect-ratio:4/3;font-size:3rem}.crm .s-cust-id .s-thumb.lg{width:72px;height:72px;aspect-ratio:auto}.crm .s-toolbar{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:10px;flex-wrap:wrap}.crm .s-toggle{display:inline-flex;border:1px solid var(--line);border-radius:999px;overflow:hidden;background:#fff}.crm .s-toggle a{display:inline-flex;align-items:center;gap:6px;padding:8px 16px;min-height:42px;text-decoration:none;color:var(--ink);font-weight:800}.crm .s-toggle a.on{background:var(--ink);color:#fff}.crm .s-board{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(250px,1fr);grid-gap:12px;gap:12px;overflow-x:auto;padding-bottom:8px}.crm .s-lane{background:var(--soft);border-radius:var(--r);padding:12px;min-width:0}.crm .s-lane h2{font-size:1rem}.crm .s-bcard{background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px;margin-bottom:10px;display:grid;grid-gap:6px;gap:6px}.crm .s-bcard p{margin:0;font-size:.92rem}.crm .s-bcard-top{display:flex;align-items:center;gap:10px}.crm .s-bcard-top a{color:var(--ink)}.crm .s-move{display:flex;gap:6px;flex-wrap:wrap}.crm .s-cust-head{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;align-items:flex-start}.crm .s-cust-id{display:flex;gap:14px;align-items:center;min-width:0}.crm .s-cust-id h1{font-size:1.8rem}.crm .s-cust-sub{margin:0 0 6px;color:var(--muted)}.crm .s-cust-sub b{color:var(--ink)}.crm .s-stage-form{display:flex;gap:8px;align-items:flex-end;flex-wrap:wrap}.crm .s-stage-form label{display:grid;font-size:.85rem;font-weight:800;color:var(--muted)}.crm input:not([type=checkbox]):not([type=radio]),.crm select,.crm textarea{font:inherit;font-size:1rem;color:var(--ink);border:1px solid #bcd0ca;border-radius:10px;padding:9px 11px;background:#fff;min-height:44px;max-width:100%}.crm textarea{width:100%;resize:vertical}.crm .s-aibar{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;border-radius:var(--r);padding:14px 18px;margin-bottom:16px;border:1px solid}.crm .s-aibar.ai{background:var(--greenbg);border-color:#b9dcbd}.crm .s-aibar.staff{background:var(--bluebg);border-color:#bcd3e6}.crm .s-aibar.closed{background:var(--graybg);border-color:var(--line)}.crm .s-aibar-main{display:grid;grid-gap:2px;gap:2px}.crm .s-aibar-main b{font-size:1.05rem}.crm .s-aibar-main small{color:var(--muted)}.crm .s-draft{border-color:#e9cf8f;background:#fffbef}.crm .s-inline-action{margin:-6px 0 16px}.crm .s-cust{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.25fr);grid-gap:16px;gap:16px;align-items:start}.crm .s-kv{display:grid;grid-template-columns:max-content 1fr;grid-gap:6px 14px;gap:6px 14px;margin:0}.crm .s-kv dt{color:var(--muted);font-weight:700}.crm .s-kv dd{margin:0;overflow-wrap:anywhere}.crm .s-consents{list-style:none;padding:0;margin:12px 0 0;display:grid;grid-gap:6px;gap:6px}.crm .s-consents li{display:grid;padding:6px 10px;border-radius:10px}.crm .s-consents li.yes{background:var(--greenbg)}.crm .s-consents li.yes b{color:var(--green)}.crm .s-consents li.no{background:var(--graybg)}.crm .s-consents small{color:var(--muted)}.crm .s-visit{display:grid;grid-gap:4px;gap:4px;padding:8px 0;border-top:1px solid var(--line)}.crm .s-visit:first-of-type{border-top:0}.crm .s-alert+.s-alert{border-top:1px solid var(--line);padding-top:8px}.crm .s-matches{list-style:none;padding:0;margin:0;display:grid;grid-gap:8px;gap:8px}.crm .s-matches li{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.crm .s-matches li>span:nth-child(2){flex:1 1;min-width:160px;display:grid}.crm .s-matches small{color:var(--muted)}.crm .s-tasks{list-style:none;padding:0;margin:0}.crm .s-tasks li{display:flex;justify-content:space-between;gap:10px;align-items:center;padding:8px 0 8px 10px;border-left:4px solid var(--amber);margin-bottom:6px}.crm .s-tasks li.late{border-left-color:var(--red)}.crm .s-tasks li span{display:grid}.crm .s-tasks small{color:var(--muted)}.crm .s-details-inline summary{cursor:pointer;font-weight:800;color:var(--accent);padding:8px 0;min-height:44px;display:flex;align-items:center}.crm .s-form{display:grid;grid-gap:10px;gap:10px}.crm .s-form label{display:grid;grid-gap:4px;gap:4px;font-weight:700;font-size:.92rem}.crm .s-form label small{font-weight:600;color:var(--muted)}.crm .s-form-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));grid-gap:10px;gap:10px}.crm .s-check{display:flex!important;align-items:center;gap:8px}.crm .s-check input{width:22px;height:22px}.crm .s-consent{border:1px solid var(--line);border-radius:10px;padding:10px 14px}.crm .s-intake h2{margin-top:6px}.crm .s-thread h2{margin-bottom:10px}.crm .s-composer{display:grid;grid-gap:8px;gap:8px;background:var(--soft);border-radius:12px;padding:12px;margin-bottom:14px}.crm .s-tabs{display:flex;flex-wrap:wrap;gap:6px}.crm .s-tabs label{display:inline-flex;align-items:center;gap:4px;min-height:40px;padding:4px 14px;border-radius:999px;background:#fff;border:1px solid var(--line);font-weight:800;cursor:pointer}.crm .s-tabs label.on{background:var(--ink);color:#fff;border-color:var(--ink)}.crm .s-tabs label.off{color:var(--muted)}.crm .s-tabs input{position:absolute;opacity:0;pointer-events:none}.crm .s-tabs label:focus-within{outline:3px solid var(--accent)}.crm .s-composer-foot{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.crm .s-composer-foot small{color:var(--muted)}.crm .s-timeline{list-style:none;margin:0;padding:0}.crm .s-timeline li{display:flex;gap:10px;padding:10px 0;border-top:1px solid var(--line)}.crm .s-timeline li>div{display:grid;grid-gap:2px;gap:2px;min-width:0}.crm .s-timeline li small{color:var(--muted);overflow-wrap:anywhere}.crm .s-tl-icon{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:var(--soft);color:var(--accent);flex:none}.crm .s-timeline li.msg .s-tl-icon{background:var(--greenbg);color:var(--green)}.crm .s-timeline li.blocked .s-tl-icon{background:var(--redbg);color:var(--red)}.crm .s-tl-body{margin:2px 0;background:#f7faf9;border:1px solid var(--line);border-radius:10px;padding:8px 10px;white-space:pre-wrap;overflow-wrap:anywhere}.crm .s-store{margin-bottom:24px}.crm .s-store>h2{font-family:var(--fh);font-weight:400;font-size:1.5rem}.crm .s-pups{list-style:none;padding:0;margin:0;display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));grid-gap:12px;gap:12px}.crm .s-pup{background:#fff;border:1px solid var(--line);border-radius:var(--r);overflow:hidden;display:flex;flex-direction:column}.crm .s-pup .s-thumb.lg{border-radius:0}.crm .s-pup-body{padding:10px 12px 12px;display:grid;grid-gap:2px;gap:2px}.crm .s-interest,.crm .s-pup-body>span{color:var(--muted)}.crm .s-interest{margin-top:6px;font-weight:800}.crm a.s-interest.yes{display:inline-flex;align-items:center;min-height:40px;color:var(--green);text-decoration:none}.crm .s-link-sm{font-size:.85rem}.crm .s-animals h3{margin-top:10px}.crm .s-animals p{margin:0;color:var(--muted)}.crm .s-jump{display:flex;flex-wrap:wrap;gap:8px 16px;margin:6px 0 18px;font-weight:700}.crm .s-group{margin-bottom:28px;scroll-margin-top:80px}.crm .s-group>h2{font-family:var(--fh);font-weight:400;font-size:1.6rem;margin-bottom:12px}.crm .s-kpis{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(100%,420px),1fr));grid-gap:16px;gap:16px}.crm .s-kpi{margin:0;display:grid;grid-gap:8px;gap:8px;align-content:start}.crm .s-kpi header{display:flex;justify-content:space-between;gap:8px;align-items:flex-start}.crm .s-kpi header h3{margin:0}.crm .s-kpi-q{margin:0;color:var(--muted)}.crm .s-kpi-big{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap}.crm .s-kpi-big strong{font-size:2.4rem;line-height:1;font-weight:800}.crm .s-kpi-big span{color:var(--muted);font-weight:700}.crm .s-status{font-size:.75rem;font-weight:800;border-radius:999px;padding:2px 9px;white-space:nowrap}.crm .s-status.ready{background:var(--greenbg);color:var(--green)}.crm .s-status.partly{background:var(--amberbg);color:var(--amber)}.crm .s-status.connect{background:var(--graybg);color:var(--grayc)}.crm .s-kpi.connect{background:#fafbfb}.crm .s-needs-box{display:grid;grid-gap:4px;gap:4px;background:var(--graybg);border:1px dashed #b7c4c6;border-radius:10px;padding:14px;color:var(--grayc)}.crm .s-needs-note{margin:0;font-size:.88rem;color:var(--amber)}.crm .s-facts-row{display:flex;flex-wrap:wrap;gap:8px;margin:0}.crm .s-facts-row div{background:var(--soft);border-radius:10px;padding:6px 10px}.crm .s-facts-row dt{font-size:.78rem;color:var(--muted);font-weight:700}.crm .s-facts-row dd{margin:0;font-weight:800}.crm .s-chart{margin:4px 0 0}.crm .s-legend{display:flex;gap:14px;flex-wrap:wrap;font-size:.85rem;color:var(--muted);margin-bottom:6px}.crm .s-legend i{display:inline-block;width:12px;height:12px;border-radius:3px;margin-right:5px;vertical-align:-1px}.crm .s-bars{list-style:none;margin:0;padding:0;display:grid;grid-gap:8px;gap:8px}.crm .s-bars li{display:grid;grid-template-columns:minmax(90px,38%) 1fr;grid-gap:10px;gap:10px;align-items:center}.crm .s-bar-label{font-size:.9rem;font-weight:700;overflow-wrap:anywhere}.crm .s-bar-set{display:grid;grid-gap:3px;gap:3px}.crm .s-bar-line{display:grid;grid-template-columns:1fr auto;grid-gap:8px;gap:8px;align-items:center}.crm .s-bar-track{height:18px;background:#f0f4f3;border-radius:6px;overflow:hidden}.crm .s-bars.multi .s-bar-track{height:12px}.crm .s-bar-fill{display:block;height:100%;background:var(--bar,#08777c);border-radius:6px;min-width:2px}.crm .s-bar-val{font-weight:800;font-size:.9rem;min-width:2.5ch;text-align:right;white-space:nowrap}.crm .s-grid2{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,420px),1fr));grid-gap:16px;gap:16px}.crm .s-grid2 .s-card{margin:0}.crm .s-span2{grid-column:1/-1}.crm .s-plan{list-style:none;margin:0;padding:0;display:grid;grid-gap:6px;gap:6px}.crm .s-plan li{display:flex;justify-content:space-between;gap:10px;padding:8px 10px;background:var(--soft);border-radius:10px;flex-wrap:wrap}.crm .s-plan li b,.crm .s-tag{white-space:nowrap}.crm 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